A. General
In this policy, the words “we”, “our”, and “us” refer to Apna Digital Business and the privacy mechanism outlined identify personally identifiable or personal information that may be collected, how such information is used, and the choices you have regarding our use of this information.
B. Applicability
This privacy policy applies to all Users who access the Website and are therefore required to read and understand the privacy policy before submitting any Personal Information. If you have inadvertently submitted any such information to Apna Digital Business prior to reading the privacy statements set out herein, and you do not agree with the manner in which such information is collected, stored or used, then you may access, modify and delete all information stored about You by writing to us at [email protected]. Apna Digital Business is keeping personal data of the User, and every User is also entitled to require Apna Digital Business to delete and destroy all such information (but not that of other Users).
This privacy policy applies to Websites and services that are owned and operated by Apna Digital Business. Apna Digital Business does not exercise control over the sites displayed as search results or links from within its Services. Third-party websites may place their own cookies or other files on the Users’ computer, collect data or solicit personal information from the Users, for which Apna Digital Business is not responsible or liable. Accordingly, Apna Digital Business does not make any representations concerning the privacy practices or policies of such third parties or terms of use of such websites, nor does Apna Digital Business guarantee the accuracy, integrity, or quality of the information, data, text, software, sound, photographs, graphics, videos, messages, or other materials available on such websites. The inclusion or exclusion does not imply any endorsement by Apna Digital Business of the website, the website’s provider, or the information on the website. Apna Digital Business encourages the User to read the privacy policies of that Website.
Apna Digital Business has taken all reasonable precautions to treat Personal Information as confidential with industry standards that it has implemented to protect from unauthorized access, improper use or disclosure, modification, and unlawful destruction or accidental loss of the Personal Information.
C. Access
User is allowed to access the Website, register for courses and avail Services available with Apna Digital Business as a guest and without creating an account on the Website or providing any Personal Information, Apna Digital Business takes no responsibility or validate the information provided by the guest, except as otherwise required under any law, regulation or an order of a competent authority. In order to have access to all the features and benefits on our Website, a user is required to first create an account on our Website. To create an account a user is required to provide the Personal Information as may be required during the time of registration. Other information requested on the registration page, including the ability to receive promotional offers from Apna Digital Business, is optional. Apna Digital Business may, in the future, include other optional requests for information from the User to help Apna Digital Business to customize the Website to deliver personalized information to the User. Without User’s agreement, Apna Digital Business will not share, rent, or sell any personal information with third parties in any way other than what is disclosed in this privacy policy. Apna Digital Business may keep records of telephone calls received and made for making inquiries, registered courses, feedback, or other purposes for the purpose of rendering services effectively and efficiently.
D. Personal Information
Personal Information shall mean the information which identifies the User, name, identification number email address, age, phone number, password or any financial account information provided to Apna Digital Business at the time of registration or any time thereafter.
D 1. Location information
When you use Apna Digital Business services, we may collect and process information about your location. We use various technologies to determine location, including IP address, GPS, and other sensors that may, for example, provide Apna Digital Business with information on nearby devices, Wi-Fi access points, and cell towers.
How we use this information We use location information to maintain & improve services provided to you, to develop new services. These services include those provided to users within the app and via email communications that we shall send to you as mentioned above. We also use this information to offer you tailored & customized offers within the app, website, and emails.
Some examples of the information we collect and analyze include the Internet protocol (IP) address used to connect your computer to the internet; login; email; password; computer and connection information such as browser type and version, operating system, and platform; course enrolled history, which we sometimes aggregate with similar information from other users to create features, reports such as popular courses, most used features, etc; the full Uniform Resource Locator (URL) click stream to, and from our website, including date and time; cookie number; courses or videos you viewed or searched for; the phone number you used to call our customer service.
During some visits, we may use software tools such as JavaScript to measure and collect session information, including page response times, download errors, length of visits to a certain page, course and videos, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page.
F. Information Security
To protect the security of your Personal Information during transmission, we use Secure Sockets Layer (SSL) software, which encrypts information you input. To prevent unauthorized access to sensitive information, it is important for you to monitor those who have access to your password and to your computer, laptop or any other device through which your account can be accessed. Be sure to sign off when finished while using a shared computer.
F. Use of your personal information
While availing our services you will provide access to Apna Digital Business with your personal information. If that information is wrong, you can request us to modify or delete the same. Apna Digital Business will take all reasonable measures to ensure that the information is modified and used for rendering services to you and as otherwise in compliance with laws. When editing or deleting personal information, we may ask you to verify your identity before we can act on your request. Apna Digital Business may at its discretion reject any request that is contrary to law, requires un-reasonable technical efforts. We do not assure you that we will delete all residual copies and archives made by any third party without our knowledge and consent.
G. Exceptions
Your Personal Information may be shared with third parties who have a need or authority to receive such information, if we have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to comply with (i) in response to any authority having to receive such information under law (ii) any order of the court (iii) detect, prevent, or otherwise address fraud, security or technical issues (iv) protect against harm to the rights, property or safety of Apna Digital Business, our users or the public as required or permitted by law.
User choices with regard to access of information
Apna Digital Business does not make any unsolicited calls or otherwise market any products or services, except for in relation to the purpose for which such information has been provided or taking any feedback or addressing the complaints. User shall not disclose their Personal Information to any third parties not authorized by Apna Digital Business and verify the identity of such personal who seek information. Apna Digital Business will communicate with the Users through email and notices posted on the Website or through other means available through the service, including text and other forms of messaging. Users can change their e-mail and contact preferences at any time by logging into their account or by calling the customer support or such or mode available from time to time.
Apna Digital Business may, if you so choose, send direct mailers to you at the address given by you. You have the option to ‘opt-out’ of this direct mailer by way of links provided at the bottom of each mailer. We respect your privacy and to the extent that you choose not to receive such mailers, we will take all steps to remove you from the list. Should you evidence any violation of our terms and policies, please write to us at [email protected] and report such incident.
All the information provided to Apna Digital Business either by a User, the User confirms that the same including sensitive personal information is true, accurate, and voluntary. User has the right to withdraw information at any time, in accordance with the terms of this privacy policy and the Terms of Service.